Privacy Notice (KVKK)

Identity of the data controller

Your personal data is processed by the data controller identified below in accordance with applicable law.

Categories of personal data

We may process the following categories:

• Identity & contact: name, email, phone, country
• Appointment: service, date, time, phone, notes
• Security: IP address, browser data, server logs
• Marketing (with consent): preferences and campaign interactions

Purposes and legal bases

Data is processed for:

• Providing appointment and medical aesthetic services (contract)
• Legal obligations
• Security and fraud prevention (legitimate interest)
• Marketing communications (explicit consent)

Transfers

Data may be shared with hosting, email, payment and operations partners domestically and, where required, abroad under appropriate safeguards. Analytics/ad cookies transfer to Google/Meta only with your consent.

Collection methods

Data is collected via web forms, cookies, email/phone and server logs.

Retention

Retention periods include:

• Booking records: 10 years
• Contact forms: 2 years
• Logs: 2 years
• Marketing consent: until withdrawal or 2 years of inactivity

Your rights

Under KVKK Article 11 you may request access, correction, deletion, objection and compensation. Use our Data Subject Request page or contact the data controller directly.